“When it gets moved around when it gets changed around it takes a little bit more time to adjust to that. I think it comes down to consistency again of what are we using this space for and is it going to continue being that space for the duration of this person’s stay”

 

“If you need to change a light bulb, to a coloured light bulb, you change the light bulb”

 

“Once I had a sign on my door, a visual sign for DBT (Dialectical behaviour therapy). That was helpful. Visual signs are helpful. We had a sign in the kitchen that gave steps to things and people thought that was patronising.”

 

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